General Tools DCS280 Use and Care Manual download pdf (Page 11)

WARRANTY INFORMATION

General Tools & Instruments’ (General’s) DCS280 Rugged Video Inspection System

is warranted to the original purchaser to be free from defects in material and

workmanship for a period of three years. Subject to certain restrictions, General will

repair or replace this instrument if, after examination, the company determines it to

be defective in material or workmanship.

This warranty does not apply to damages that General determines to be from an

attempted repair by non-authorized personnel or misuse, alterations, normal wear

and tear, or accidental damage. The defective unit must be returned to General Tools

& Instruments or to a General-authorized service center, freight prepaid and

insured.

Acceptance of the exclusive repair and replacement remedies described herein is a

condition of the contract for purchase of this product. In no event shall General be

liable for any incidental, special, consequential or punitive damages, or for any cost,

attorneys’ fees, expenses, or losses alleged to be a consequence of damage due to

failure of, or defect in any product including, but not limited to, any claims for loss

of profits.

RETURN FOR REPAIR POLICY

Every effort has been made to provide you with a reliable product of superior

quality. However, in the event your instrument requires repair, please contact our

Customer Service to obtain an RGA (Return Goods Authorization) number before

forwarding the unit via prepaid freight to the attention of our Service Center at this

address:

General Tools & Instruments

80 White Street

New York, NY 10013

212-431-6100

Remember to include a copy of your proof of purchase, your return address, and

your phone number and/or e-mail address.

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General Tools DCS280 Use and Care Manual Page 11